The Water Damage Restoration Process
Everything is a process and water damages are no different. We have skilled technicians that complete your job but we also have a skilled administrative staff at our office that handles all the logistics. Our office team ensures that your insurance company has everything they need in order to process your claim. Like our field staff our office staff also goes through extensive certifications and training ensuring a checks and balances system across the company. The process can be pretty extensive but when SERVPRO of East Baton Rouge takes care of your water damage it becomes a little bit easier. Our crews truly make it seem "Like it never even happened."
Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.
Step 1 - Emergency Contact
The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.
Step 2 - Inspection and Water Damage Assessment
We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.
Step 3 - Water Removal / Water Extraction
The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.
Step 4 - Drying and Dehumidification
We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.
Step 5 - Cleaning and Sanitizing
We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.
Step 6 - Restoration
Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.