What our Customers say...

Testimonials

These people worked hard, quietly, efficiently, they were neat and kept everything clean and as orderly as possible. They helped to make a bad situation bearable.

— Elsie L. in East Baton Rouge, CA

I'm so thankful for all of the staff that I‘ve interacted with. They are all heroes! They went above and beyond our expectations. Thank you for all that you did for us. Y'all are the best at what you do. Awesome at cataloging, cleanup’s, documenting, managing, organizing, professional demeanor and responsiveness. Again, thank you all for your meticulous efforts. Y'all are the best! 

— Joli S. in Baton Rouge, LA

Tom Winnfield, is a man of his word. He has amazing customer service and always makes sure that you are satisfied with the work. He makes all the difference in the experience. I highly recommend them.

— Amanda J. in Baton Rouge, LA

I know I spoke with you but I wanted to make sure I put it in writing.  I am blown away by the service MBS School received from SERVPRO.  A team was at our office within twenty minutes of experiencing water damage due to a broken pipe.  The team worked tirelessly to get the water up and the walls and floor dried out.  The team was knowledgeable, professional, courteous and did their best to work with us to minimize disruption.  They also helped a new teacher move classroom items from his car to his classroom.  Their work almost left me speechless...in a good way!  Nice work SERVPRO!

— C. Gioe in Baton Rouge, LA

The guys were top notch. Justin couldn't have made by disaster any easier. 

— M. Smith in Prairieville, LA

Very fast and worked well with my schedule and was in and out in no time. I am very pleased and will use if ever need be!

— Laura in Baton Rouge, AL

Amazing people. So kind and always taking care of me crying. All employees are prompt and courteous.

— Polly in Prairieville, LA

Great folks and great job. I would highly recommend these two ladies they represented the company well. 

— Ray in Baton Rouge, LA

For our fire damage loss, this vendor not only performed the immediate clean-up and drying of the building, but also managed the restoration and repairs with professionalism and skill. 

— Maritime Apartments in New Orleans, LA

Brandy and her crew was a pleasure to work with and was always very caring, compassionate and professional. 

— Aleisa in Geismar, LA

I am very happy with the services I received, everyone was very pleasant and friendly. I would recommend SERVPRO of East Baton Rouge to other people. Everything was great! 

— Mrs. Ally in Gonzales, LA

Michelle is very conscientious and a very hard worker.

— Chris in New Iberia, LA

Best company I have ever used for any service!

— Judy L. in Plaquemine, LA

Michelle & Brandy W. are the best - we are very pleased with our post construction clean. 

— Christopher V. in New Iberia, LA

The personnel that came on-site were very professional, friendly and did an awesome job. I was very impressed. I am 100% satisfied.

— Donna in Baton Rouge, LA

SERVPRO's on-site personnel, Michelle and Brandy did an excellent job. Both had excellent people skills!!!

— Barbara Pecoraro in Zachary, LA

Outstanding job at the North Iberville Elementary High School cleaning up the school cafeteria and kitchen!

— Fred Norris in Maringouin, LA

The team provided unbelievable support throughout the four days. They treated me with respect and provided answers without any frustration. I never felt like I bothered them. They were here to really help. You can tell they have compassion and a love for what they do. They were happy and smiling on Saturday when they were called in to assist, some even on their day off. Continuous smiles daily. Best customer service EVER! NOT ONE company I have dealt with has been this professional. Thank you SERVPRO!!

— Christina M. in Rosedale, LA

No improvement is needed - they did a wonderful job!

— Christopher V. in New Iberia, LA

Professional people and they showed up on time.

— Barb Buckley in Baton Rouge, LA

Adrienne with SERVPRO of East Baton Rouge was very professional, friendly, and responded quickly to our commercial and residential needs at KeyFinders Realty. I would recommend this company for any Mold Remediation, Water/Fire Restoration, and Cleaning services.

— Brittany Coursey in Baton Rouge, LA

SERVPRO of East Baton Rouge did great work for us after the flood getting our church back in operation.

— Ed Fior in Baton Rouge, LA

I want to thank you and praise your employees for the respect, concern, and perfect work. Tom, David,Kyle, Chasen and Brandy. Brandy was a problem solver!

Again thank you and your employees - so helpful. Tom saw that all was taken care of.

— Anne Rhodes in Baton Rouge, LA

We had raccoons in the office duct work, After having the raccoons removed, not knowing how long they had been living in the duct work, SERVPRO was contacted. They were at the office the next morning to discuss our needs and within a few hours a crew arrived to clean and disinfect all of the air ducts in the office. They were very professional and did a great job. I highly recommend this company for any services they offer. I am impressed by the excellent customer service, promptness in 1 day service and follow up on their work, something that is hard to find these days - integrity.



   

 

— Carol McCallum in Baton Rouge, LA

Thank you for responding to the mold situation at one of my jobs, Tom was very friendly.

— TJ Martin in Baton Rouge, LA

Fast, prompt service. All of your service men were very professional and completely dried and took care of our flooded situation before any further damage could occur.

— Valerie Jaques in Baton Rouge, LA

Continue the good work.

— Philip in Port Allen, LA

Mr. Tom and his crew were very professional and knowledgeable from the beginning. We felt at ease that everything was under control. The church is highly pleases and grateful for a service well done and in progress.

— Johnnie in Port Allen, LA

I was very happy with SERVPRO of East Baton Rouge. I am not sure what could be improved. It was refreshing to have staff here that seemed to like their jobs. Employees were professional, courteous and addressed all my concerns. They were friendly and no one on the team was slow working nor did they act like they didn't want to be here working. 

It is so difficult to find employees like the team that worked at my house. I hire employees for my office and it seems like half the employees these days just want to get a check and do as little as possible - not that case with your SERVPRO team. Thanks!

— Debbie in Baker, LA

Tom is a great worker! 

— Melissa in Port Allen, LA

Very good workers.

— Joann in Baton Rouge, LA

The team was on time, polite and very knowledgeable! 

— Ann in Baton Rouge, LA

We had raccoons in the office duct work, After having the raccoons removed, not knowing how long they had been living in the duct work, SERVPRO was contacted. They were at the office the next morning to discuss our needs and within a few hours a crew arrived to clean and disinfect all of the air ducts in the office. They were very professional and did a great job. I highly recommend this company for any services they offer. I am impressed by the excellent customer service, promptness in 1 day service and follow up on their work, something that is hard to find these days - integrity.

— Carol in Baton Rouge, LA

You guys are awesome and do an amazing job! I can see clearly now.

— Eric in Baton Rouge, LA

Great Job! Thanks.

— Gayla in Prairieville, LA

My house flooded 3 days ago and I have never been so satisfied with the service and professionalism that I experienced. They followed up and treated me as if I was a family member. Highly recommend SERVPRO of East Baton Rouge for any water damage or fire damage needs!

— Jessica in Baton Rouge, LA

Excellent work by SERVPRO! They are so worth the cost.

— Joy in Baton Rouge, LA

SERVPRO staff was awesome! I am so very impressed by the work performed as well as their outstanding skills and personality. A special thanks to a special group of people.

— Betty in Baton Rouge, LA

Thank you SERVPRO for everything you did yesterday. I don't know what I would have done without you. I didn't have a clue where to start. Tom Winnfield and his entire crew were wonderful.

— Wendy in Baton Rouge, LA

They are professional and did a good job. I felt comfortable with them in my house.

— Joe H. in Zachary, LA

I was in Europe when they came and I gave them permission to come in and do the work. When I came back everything was very nice.

— Gerard in Darrow, LA

SERVPRO personnel was very knowledgeable and professional.

— Pete in Baton Rouge, LA

The crew delivered exactly what Brian had promised when he came out initially. They cleaned my ducts and carpet and left my rent house smelling great!

— Betty Reynolds in Baton Rouge, LA

SERVPRO was very prompt and professional as they helped to have our doors back open for business by the next morning. As work continued to progress, accommodations were made as to interfere with our flow of business as little as possible. Everyone did a great job of knowing their role. Hats off!!

— Flynn Channing in Baton Rouge, LA

Thank you so much for the care you and the crew have taken while restoring our building. We appreciate your kindness and flexibility in working with us as we get back to normal.

— Peggy-Goodwood Church in Baton Rouge, LA

This is my first time hearing of SERVPRO and I must say I am very pleased with the quality of work Ms. Thema and crew did as well as their attitude, they are superb!

— Terrica in BATON ROUGE, LA

Thank you for your prompt response to my condo on 9/7/14. Mr. Winnfield and Mr. Ducote are very professional, prompt, and hard workers. I cannot say enough about how much I appreciate SERVPRO of East Baton Rouge. Both of these men have come to my condo for a previous service. I would recommend this service to anyone who needs help.

— Evelyn Richard in Baton Rouge, LA

All of the ladies were very courteous and professional, they did a great job.

— Bill in BATON ROUGE, LA

Thanks very much for your prompt assistance when I needed your company for my flooded den - Special thanks to Tom!

— Hypolite T. Landry, Jr., M.D. in Baton Rouge, LA

The first lady onsite, Michelle, completely changed our outlook from distraught and confusion to hope and confidence that SERVPRO was going to assist in getting us back on our feet. Soon, the manager and his crew were onsite and in a matter of hours the cleanup work was underway.

— Charles Gillespie in Walker, LA